Frequently Asked Questions

Orders

Order details and available options are shown before checkout. If you need help with an order, include your order number when you contact us.

Shipping

Available delivery methods, costs, and estimated timing are displayed at checkout for your destination.

Returns

For return assistance, please contact us with your order number and the item you would like to return. We will provide the next steps that apply to your order.

Jewelry care

Keep each piece dry, avoid direct contact with fragrance and lotions, and store jewelry separately in a soft pouch when not in use.

Materials and sizing

Please review the details on each product page. If you need more information before ordering, contact us.